Orders are typically processed within 1–2 business days. You'll receive a confirmation email with tracking once your order is on its way.

Yes! We offer free worldwide shipping on all orders.

Shipping is always free — no minimum order required.

If your order hasn't shipped yet, we may be able to make changes. Please contact us as soon as possible at info@smilekitshop.com.

If your tracking shows delivered but you didn’t receive it, reach out to our support team and we’ll help you resolve the issue quickly.

Our products are formulated with high-quality, clinically tested ingredients that are safe and effective. Each product page includes a full ingredient list.

Yes! Our formulas are designed to be gentle and effective, making them suitable for sensitive teeth and everyday use.

Instructions vary by product — check the packaging or product page for step-by-step directions.

Results vary by product, but most customers notice a difference within the first few uses. Follow the recommended usage for best results.

We recommend consulting your dentist before use if you have braces, veneers, crowns, or other dental work.

We offer a 30-day satisfaction guarantee. If you're not happy with your results, contact us and we'll make it right.

Email info@smilekitshop.com with your order number and reason for the request. We'll process it within 3-5 business days.